📧 Contact Us

We're here to help. Reach out and we'll respond within 24 hours on business days.

📍 About Us

OhMyCent is an AI-powered household finance platform built and operated by an independent developer in the Philippines.

💻
Product
OhMyCent — Household Finance Platform
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Developer
Ryan — Independent Software Developer
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Location
Philippines
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Response Time
Within 24 hours on business days
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Website
ohmycent.com

📞 Get in Touch

Choose the right channel for your inquiry. We monitor all channels daily.

📧
General Support
[email protected]
Feature questions, app issues, general help
🔒
Privacy & Data
[email protected]
Data requests, deletion, R.A. 10173 rights
💳
Billing & Subscriptions
[email protected]
Charges, cancellations, payment questions

✉️ Send Us a Message

Fill out the form below and we'll get back to you as soon as possible.

Or email us directly at [email protected]

❓ Common Questions

How do I cancel my subscription?
Log in to OhMyCent → navigate to Settings → Subscription & Billing → click "Cancel Subscription". Your subscription will remain active until the end of the current billing period, after which access will pause. You will not be charged again.
How do I permanently delete my account and data?
Go to Settings → Household → Danger Zone and click "Delete Household". Type DELETE to confirm. This action is permanent and irreversible — all transactions, receipts, members, and settings will be immediately deleted. We recommend exporting your data from Settings → Backup & Export first.
Where is my data stored? Is it safe?
Your data is stored in securely encrypted databases hosted on cloud infrastructure behind Cloudflare's DDoS protection. Sensitive values (API keys, 2FA secrets) are encrypted using AES-256 at rest. All communication is via HTTPS. We are fully compliant with the Philippine Data Privacy Act (R.A. 10173). See our Privacy Policy for full details.
My biometric / passkey login isn't working. What should I do?
Passkey (Face ID / Touch ID) login requires HTTPS and a compatible browser (Chrome 108+, Safari 16+, or Edge 108+). If you're having issues: (1) Remove the existing passkey from Settings → Security and re-register it, (2) Ensure your device biometrics are set up in your OS settings, (3) Try on a different supported browser. If the problem persists, email [email protected].
I was charged but my trial shouldn't have expired yet. What do I do?
Please email [email protected] with your registered email address and we'll investigate immediately. Billing is handled by Lemon Squeezy and we have full visibility into subscription events. Response within 24 hours on business days.